Job Description

Job Description

Job Description

30hop restaurant in Merriam, Kansas is looking for Hosts/Food Runners to join our team. With great food, a welcoming atmosphere, and plenty of opportunities to earn excellent tips, it’s the perfect spot for anyone who loves greeting and engaging with guests.

As a Host, you’ll be the welcoming face that greets guests and sets the tone for their dining experience. You’ll help ensure every visit is enjoyable and memorable. Whether you’re looking for a seasonal role or a long-term spot on the team, you’ll have the chance to grow with us and be part of something special!

What is 30hop? 30hop is a Midwest-based, full-service American bar and kitchen. We now have 6 total locations in Iowa, Kansas, Missouri and Nebraska with plans to get to 30 premier locations in the next 10 years. Grow with us!

What does 30hop provide to you? Join our growing team and make your voice heard! You’ll connect with team members across our other locations and be part of a network that runs multiple restaurant concepts, 30hop being the front runner.

What does 30hop provide to our guests? We believe in Food for Legends and Hospitality with Heart. We take pride in being unique yet approachable, offering a locally curated selection of craft beers, a menu designed to satisfy diverse tastes, and an atmosphere dedicated to celebrating good times. Every detail of our service is fueled by genuine care and a commitment to creating raving fans.

Starting Pay for fully trained Hosts/Food Runners: $10 per hour + tips, tipped out nightly.

Schedule: 10:30am-4pm, full or part-time. Shifts are anywhere from 4-8 hours depending on your availability. Morning/Daytime availability is a must.

Full-time Benefits: Available for all full-time employees who work on average 35 hours per week or more.

• Paid Time Off- 2 weeks (10 days) of PTO and up based on tenure
• Medical Coverage Options- 30hop Group pays 50% of the medical premium
• Dental & Vision Coverage options

Part-time & Full-time Benefits:

• Guest Discounts- 25% off for you and up to 7 guests!
• Employee Assistance Program- 6 free counseling sessions per issue, per year!
• Craft Concepts Restaurant discounts to over 25 locations in Iowa, Omaha, Kansas City and Missouri areas!- 25% off for you and up to 1 guest, Sunday-Thursday.
• Employee appreciation party. We throw a party for our staff!

Responsibilities:

• Welcome Guests warmly and enthusiastically, ensuring a positive first impression.
• Assist Guests by seating them promptly and providing menus with a smile.
• Accurately calculate wait times and communicate them to walk-in Guests.
• Create and manage a waitlist, ensuring fair seating for all parties and minimizing wait times.
• Ensure smooth transitions between seating and service to maintain efficient operations.
• Communicate effectively with management, service staff, kitchen staff, and bussing staff to ensure the restaurant operates smoothly.
• Assist with phone inquiries, reservations, and to-go orders professionally and efficiently.
• Relay accurate wait times and seating plans to Guests and service staff.
• Reset tables quickly and efficiently to maximize seating capacity.
• Plan seating arrangements to optimize space and flow of the restaurant.
• Regularly check restroom cleanliness and attend to Guest needs in these areas.
• Assist in opening duties and ensure a polished, professional environment is maintained.
• Assist the service team by delivering food to Guests promptly and ensuring the presentation is in line with our high standards.
• Communicate with kitchen staff to ensure accurate orders and timely delivery.
• Support team members in any tasks required to maintain efficient restaurant operations.
• Other duties as assigned.

Skills:

• Excellent time management and organizational skills.
• Ability to multitask and prioritize tasks efficiently.
• Friendly and professional demeanor with a team-oriented attitude.
• Strong problem-solving skills and ability to handle stressful situations.

Qualifications:

• Must be 16 years of age or older.
• Strong communication and organizational skills.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Friendly, enthusiastic demeanor with a focus on creating a welcoming atmosphere for Guests.
• Willingness to collaborate with the team and contribute to the overall Guest experience.
• Availability to work nights, weekends, and holidays.

*30hop is an Equal Opportunity Employer

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